Terms and Conditions

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At Freedom Friends, we are committed to delivering high-quality products that inspire and educate children. If for any reason you are not completely satisfied with your purchase, we’re here to help.

We do not accept returns or process refunds. 

We only replace items if they are defective or damaged upon arrival.
If you need to exchange an item, please contact us at the email below within 7 days of delivery.

If your order arrives damaged or you receive the wrong item, please contact us immediately at:

freedomfriendsusa@gmail.com

Include:

• Your order number
• A brief description of the issue
• Photos of the damaged or incorrect item

We will work quickly to resolve the issue with a replacement or refund.

If you have any questions about this policy, please contact us:

Email: freedomfriendsusa@gmail.com
Phone: 865-384-0800